Needham, Mass., February 2, 2009 – RatePoint, Inc., a leading provider of customer feedback and online reputation management services, today announces the expansion of its partner program for consultants, agencies, Web hosts and other online service providers. RatePoint’s reseller program increased to more than 250 partners since its inception in mid-2007 and is strengthening its reseller program and positioning its partners for new accelerated growth opportunities.
Consultants, associations and development companies can partner with RatePoint to expand their portfolio of products while at the same time building online reputation management for small- and mid-sized businesses.
“The expanded program strengthens our commitment to business growth through the indirect channel and offers significant revenue opportunities to our current and future resellers,” said Tom Serani, cofounder and vice president of sales at RatePoint. “In addition to competitive revenue sharing, our resellers have access to an unparalleled value-add service providing small-business customers with affordable customer feedback and communication tools, while growing their business and increase profitability.”
The partner program now is available in multiple tiers – affiliates, business partners and strategic partners – to provide businesses of varying sizes the ability to offer RatePoint services to their small-business customers. RatePoint’s partner program includes several advantages for resellers and affiliates, including:
1. Accelerated revenue growth: recurring revenue and additional incentives based on performance. Affiliates earn one-time bounty on closed deals; greater incentives are tied to achieving higher sales.
2. Comprehensive partner support: access to an experienced team of professionals in marketing, sales, coaching and technical support to maximize success for both the partner and customer by assisting as quickly and effectively as possible.
3. Streamline additional offerings: build stronger and more profitable relationships by providing small-business customers with the competitive advantage of reputation management tools to elevate their business.
RatePoint’s robust customer relationship and consumer review management tools allow resellers to effortlessly transition customers into an online reputation management program, which includes feedback tools, email marketing, survey and dispute resolution capabilities to improve customer satisfaction, build trust and increase profitability. All new customers receive a 30-day free trial.
In addition, RatePoint is available in German, Spanish and French so customers can provide feedback to companies using RatePoint and receive email updates from their favorite companies and services in their language of origin.
By expanding its presence through a growing roster of clients and partners such as 1&1 Internet Inc., the world’s largest Web hosting provider, RatePoint now is managing more than 1 million customer contacts for its clients.
For more information about RatePoint’s Partner Program, please call us at 888.777.1636 option 2, or visit http://www.ratepoint.com/partners
About RatePoint, Inc.
RatePoint, Inc., the leading provider of customer feedback and online reputation management services, helps businesses protect and build their online reputation, allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset.
RatePoint’s easy-to-use, Web-based communication services include feedback tools, email marketing, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly from their website. For more information, contact us at: 888-777-1636 or visit: www.ratepoint.com.