Needham, Mass., January 20, 2009 – RatePoint, Inc., a leading provider of customer feedback and online reputation management services, and Aplus.net, one of the industry’s longest-running Web hosting and Internet services providers, today announced a partnership that will deliver additional marketing resources to more than 100,000 small businesses to enhance customer communications, build trust and manage their online reputation.

Aplus.net provides a versatile and dependable one-stop online hosting and marketing shop for the small-business entrepreneur, offering high quality Web hosting, dedicated servers, Web design, domain name registration, and online marketing to lead small businesses to online success.

“With thousands of businesses already achieving great success online, they can easily expand their customer base with reputation management tools extended through Aplus.net’s full service offerings,” says Dennis Kittrell, senior product manager of Aplus.net. “Now, online merchants can add feedback, enhanced email marketing tools and surveys in a comprehensive service to build customer loyalty.”

RatePoint’s patent-pending solution allows small businesses to manage their online reputations by easily capturing, managing and publishing consumer reviews and feedback directly from their Web sites in a language provided by the consumer. RatePoint verifies actual consumer ratings for authenticity and provides businesses with an opportunity to respond to any negative feedback before it’s posted online.

“With RatePoint, Aplus.net’s members can build stronger and more profitable relationships with their customers through the power of customer satisfaction and a positive online reputation,” said Tom Serani, co-founder and vice president of Sales at RatePoint.

Under the terms of the partnership, Aplus.net’s customers will receive a 30-day promotional trial of RatePoint’s Web-based reputation management solution, which includes feedback tools, email marketing, survey and dispute resolution capabilities to improve customer satisfaction and service while strengthening relationships and building trust with existing customers.

About RatePoint, Inc.

RatePoint, Inc., the leading provider of customer feedback and online reputation management services, helps businesses protect and build their online reputation, allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset.

RatePoint’s easy-to-use, Web-based communication services include feedback tools, email marketing, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly from their website. For more information, contact us at: 888-777-1636 or visit: www.ratepoint.com.

About Aplus.net

One of the industry’s longest-running Web hosting and Internet services provider, Aplus.net specializes in helping small businesses build an online customer base with a comprehensive range of services that includes shared hosting, dedicated hosting, Web design, online marketing, eCommerce, domain name registration, and more. Aplus.net has received multiple awards for excellence, including the prestigious CNET Editors’ Choice Award and Microsoft Gold Certified partner, and has been featured in top U.S. business publications such as Forbes, Entrepreneur, Black Enterprise, and PC Magazine. For more information, please contact Aplus.net at http://www.aplus.net.