Needham, Mass., April 28, 2010 –RatePoint Inc., a leading provider of customer feedback and online reputation management services, was selected as a finalist in the social media category by the Massachusetts Innovation & Technology Exchange (MITX). This announcement marks RatePoint’s second honor by MITX, as the company was chosen as a Marketing/Customer Relationship Technologies finalist in 2009.
The MITX Technology Awards recognizes innovative technologies developed in the New England area and finalists are selected by a panel of judges. The award winner is determined by a select group of senior level technology buyers and investors who evaluate finalists on the business solution, technical merit, scalability and innovation. Winners will be announced at the awards ceremony June 2 at the Boston Marriott Copley Place.
"The New England MITX Awards are synonymous with innovation and being honored as a finalist for our social media offerings is an exceptional recognition," said Neal Creighton, co-founder and CEO, RatePoint. "Along with our suite of reputation tools, RatePoint empowers small-business owners to generate content about their business and to easily share it through simple social media syndication tools."
RatePoint helps small businesses protect and build their online reputation by harnessing the power of credible customer feedback and leveraging it into a sales, marketing and customer service asset. RatePoint’s easy-to-use Web-based communication services include feedback tools, product reviews, email marketing, survey and dispute resolution capabilities. It also includes full integration into social networking sites Facebook, Google Buzz and Twitter, with a custom Facebook tab, custom URL shortener and one-click updating.
In the past year, RatePoint has added several social sharing features and a free version of its services. RatePoint customers can develop email campaigns and simply click to add a link from their Twitter account and include the update to Facebook. RatePoint's review publishing tools empower small businesses to easily publish testimonials and reviews on their website and externally to the more than 350 million active users on Facebook and the estimated 26 million U.S. adults who will access Twitter in 2010, according to eMarketer research.
About MITX
The Massachusetts Innovation & Technology Exchange (MITX) is the region’s premier professional organization for the Internet business and marketing industry. Reaching more than 7,500 professionals in New England, MITX is the community for thought leadership, building business relationships and professional training and development. Members of the MITX community take advantage of events, sponsorships, speaking opportunities and networking to make business connections and exchange ideas. With more than 60 events annually, MITX provides its members with the opportunity to promote their companies to targeted audiences and provides a valuable forum for networking to source potential business leads, partnerships, ideas, funding and other likeminded peers in the industry. MITX is headquartered in Cambridge, MA. Visit us at www.mitx.org.
About RatePoint, Inc.
RatePoint, Inc., the leading provider of customer feedback and online reputation management services, helps businesses protect and build their online reputation, allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset.
RatePoint’s easy-to-use, Web-based communication services include customer feedback tools to collect business and product reviews, email marketing, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly from their Web site. For more information, contact us at: 888-777-1636 or visit: www.ratepoint.com.